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Common Mortgage Questions

General Queries Answered

Navigating mortgage options can be overwhelming, but we're here to help. Below, find answers to some of the most frequently asked questions regarding our mortgage services and the application process.

What mortgage programs do you offer?

Various mortgage programs are provided, tailored to meet diverse needs. This includes conventional loans, FHA loans, USDA loans, DSCR, and refinancing options. My goal is to find the right solution for you based on individual circumstances and financial goals.

How do I apply for a mortgage?

Applying for a mortgage is straightforward. You can start by filling out our online application form on the apply now tab or reach out directly for personalized assistance. 

What documents are needed for approval?

To get approved for a mortgage, you'll need to provide a few key documents. These help verify your income, assets, and overall financial picture. Here's what’s typically required:

  • Proof of income – such as recent pay stubs, W-2s, or tax returns (especially if you're self-employed)

  • Bank statements – to show available funds for your down payment and closing costs

  • A copy of your ID – like a driver’s license or other government-issued ID

  • Credit information – your credit will be pulled as part of the process

  • Employment details – including your employer's contact info or a recent offer letter if you’ve just started a new job

  • Property information – if you're refinancing or already under contract on a home

Don’t worry if you’re unsure about what applies to you — you'll be guided through exactly what’s needed based on your situation.

Alicia Fonteno, NMLS #2719799. Licensed in Texas.

 

 

​Licensed Mortgage Loan Originator with NEXA Lending, LLC, NMLS #1660690. 5559 S Sossaman Rd Bldg #1 Ste #101 Mesa, AZ 85212

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Figure: 7 TAC §80.200(b)

 

"CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

 

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV."

 

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